Patient & Visitor Guide | Bloom Hospital

Why Choose Bloom

At Bloom Healthcare, we take pride in doing the right thing! We make premium healthcare affordable and accessible to all.

1) NABH accreditation

2) Renowned and well qualified doctors

3) Use of latest technology

4) Complete patient management from entry to exit.

5) Holistic approach towards treatment

Room Tariffs

TYPE OF ROOM	CHARGES(IN INR / PER DAY)	AMENITIES PROVIDED
General Ward	Rs. 2,000 / day	Standard inclusions; 5 beds in Female Gen ward; 3 beds in Male Gen ward; DMO; Nurses; Common TV; Chair for attender; Common bathroom; Screen partitions between beds; Small cupboard for personal items; Calling bell for nurses station per bed; Common charging points for mobile phone; Portable medical equipment like nebuliser and suction available (if needed). Baby Cradle if applicable.
Twin Sharing	Rs. 3,000 / day	Standard inclusions; DMO; Nurses; Common TV; Chair and cot for attender; Common bathroom; Screen partitions between beds; Small cupboard for personal items; Calling bell for nurses station per bed; Charging point for mobile phone per bed; Portable medical equipment like nebuliser and suction available (if needed); Car decoration for delivery announcement
Private Room	Rs. 4,000 / day	Standard inclusions; Private TV; Chair and cot for attender; Private bathroom; Small cupboard for personal items; Intercom phone and calling bell to nurses station; Charging point for mobile phone; Medical equipment like nebuliser and suction fitted in room; Balloon decoration in room post delivery; Baby bed given as gift
Executive Private Room	Rs. 5,500 / day	Standard inclusions; DMO; Nurses; Welcome kit, Newspaper, Private TV; Chair and cot for attender; Private bathroom; Small cupboard and extra shelves for personal items; Intercom phone and calling bell to nurses station; Charging point for mobile phone; Medical equipment like nebuliser and suction fitted in room; Balloon decoration in room post delivery; Baby bed given as gift
Deluxe Room	Rs. 6,500 / day	Standard inclusions; DMO; Nurses; Welcome kit, Newspaper, Private TV; Chair, cot and sofa for attender; Screen provided for separation between patient and attender; Private bathroom; Cupboard and extra shelves for personal items; Intercom phone and calling bell to nurses station; Charging point for mobile phone; Medical equipment like nebuliser and suction fitted in room; Balloon decoration in room post delivery; Baby bed given as gift
Executive Suite 3	Rs. 7,000 / day	Standard inclusions; DMO; Nurses; Private TV; Chair, cot and sofa for attender; Water bottle; Screen provided for separation between patient and attender; Private bathroom; Refrigerator; Cupboard and extra shelves for personal items; Intercom phone and calling bell to nurses station; Charging point for mobile phone; Medical equipment like nebuliser and suction fitted in room; Balloon decoration in room post delivery; Baby bed given as gift
Premium Suite 2	Rs. 8,000 / day	Standard inclusions; DMO; Nurses, Welcome kit, Newspaper, Living and Patient rooms; Fridge, oven and kettle; Water bottle; Private TV; Chair, cot and sofa for attender; Work table & chair; Private bathroom; Cupboards for personal items; Intercom phone and calling bell to nurses station; Charging point for mobile phone; Medical equipment like nebuliser and suction fitted in room; Balloon decoration in room post delivery; Family photos post delivery; Baby bed given as gift; Doorstep service for all needs (including billing and discharge)
Royal Suite 1	Rs. 9,000 / day	Standard inclusions; DMO; Nurses; Welcome kit, Newspaper, Living and Patient rooms; Fridge, oven and kettle; Water bottle; Private TV; Chair, cot and sofa for attender; Work table & chair; Private bathroom; Cupboards for personal items; Intercom phone and calling bell to nurses station; Charging point for mobile phone; Medical equipment like nebuliser and suction fitted in room; Balloon decoration in room post delivery; Family photos post delivery; Baby bed given as gift; Doorstep service for all needs (including billing and discharge)

Admission Procedures

1) Please get the Doctor’s or Duty Medical Officer’s recommendation for admission (written and signed on the official prescription pad) – this is mandatory for the patient’s admission.

2) For maternity and delivery, pre-registration is required – please make the booking at least 1 week prior to the given date of admission.

3) Please provide all required details (date of admission, doctor’s name, procedure, and preferred class of accommodation) at the admission counter.

4 You may be required to pay an advance in case of a planned surgery or maternity, so please be prepared for the same. Payment made be made by cash, credit or debit cards. Reservation deposits are non-transferable.

5) Foreign nationals and NRIs will be required to produce their original passport and visa / PIO or OCI cards at the admission counter.

6) On the date of admission, you will receive an intimation call from the admission desk. (If you do not receive the call, please report the same to the Guest Relations Officer.)

7) The maximum time limit for day care admission is 8 hours – after this, the patient will be discharged or their admission will be extended (if deemed necessary).

8) Bed charges are billed at the end of each day.

9) Upgrading or downgrading of bed categories / class of accommodation will be based

10) If the patient were to be shifted to the ICU, the existing room has to be vacated. (If it is a single occupancy room or in a higher category, a request may be made for holding the room, subject to availability).

For information for international visitors, please click here.

Billing & Insurance

1) The billing counter will be open from 8 a.m. to 8 p.m. every day.

2) Payments are to be made in advance. Whenever an intimation for advance deposit is given to you, please clear the same.

3) When a consultant advises discharge of the patient, it will take some time to prepare the final bill and discharge slip. As soon as the final bill is ready, you will be called to the Billing Counter to clear the bill.

4) For any problem regarding billing, please the contact Billing in-charge.

5) Billing queries and disputes need to be raised within 30 days after discharge – any query raised after 30 days shall not be entertained.

6) All payments are to be made in cash, or through credit or debit card.

7) There are no credit facilities for patients’ bill payments.

For queries on billing redressal, please call +91-44-4000009 (9 a.m. to 2 p.m. for inpatients | 2 p.m. to 5 p.m. for discharged patients).

Insurance

Bloom Fertility & Healthcare has been empanelled by various corporates and businesses as a healthcare service provider for their employees. As active partners, we furnish a wide range of insurance options for their employees with minimal formalities during admission. Insurance assistance contact details.

For queries with regard to insurance, please contact us at +91 9176596444 or email the requisite details to insurance@bloomhealthcare.in.

We are empanelled with the following to provide insurance policies:

TPAs:
1) Heritage Health TPA (P) Ltd
2) Star Health Insurance
3) United Healthcare Insurance TPA
4) Family Health Plan Limited
5) Medi Assist TPA Services
6) Apollo Munich Health Insurance
7) Good Health Plan TPA
8) HDFC Ergo General Insurance
9) Medsave Health Insurance TPA
10) MD India TPA Pvt Ltd
11) Medicare TPA Services
12) Vidal Health TPA Services
13) Vipul Med Corp
14) Max Bupa Health Insurance
15) Aditya Birla Health Insurance
16) Alankit Health TPA Private Ltd
17) DHFL Health Insurance
18) Royal Sundaram Health Insurance
19) Liberty Videocon Insurance
20) Dedicated Health TPA
21) ICICI Lombard General Insurance
22) Health India TPA
23) Cholamandalam Health Insurance
24) Reliance Health Insurance
25) Acko General Insurance
26) Religare Health Insurance

Govt. Schemes:

1. CMCHIS
2. PMJAY

Corporates on panel:

1. Access 2 Healthcare
2. Mindtree
3.DTCC Corporate
4.Religare OP Health check-up

Visitors Information

We hope you have a pleasant experience when visiting your loves ones at during their admission and recovery at Bloom Fertility & Healthcare. In view of the health and safety of our patients, staff and other visitors, we request you to review and follow the following guidelines.

Visiting hours and number of people allowed to visit will be restricted in the light of the COVID-19 pandemic – please contact our Reception at +91-7299911107 for more details.

Visiting Hours:

11:00 am to 1:00 pm & 5:00 pm to 7:00 pm for patients in rooms / suites.

11:00 am to 11:30 am & 5:00 pm to 5:30 pm for patients admitted in SICU.

Number of Attenders:

One attendant is allowed to stay with patient on a 24-hour basis (including overnight) so as to be available to look after the patient’s personal needs. This is applicable only for patients in rooms and suites. Attenders will not be allowed to stay in the SICU, and will have to wait until the patient is moved to a room or suite if they wish to remain in close proximity in the hospital premises.

Passes and Entry:

Attenders and visitors passes will be issued separate passes at the time of the patient’s admission. Number of passes for attendants and visitors will be dependent on type of room or suite chosen.

Passes are issued by the Admission Desk at the time of Admission (for Attenders).

Passes are to returned to the Nursing Stations by end of the visit (for Visitors) and at the time of the patient’s discharge (for Attenders).

In case a patient / attendant wishes to request for additional passes, the patient / attendant would have to submit a written request to the hospital for the same. The application would be approved by the approving authority in writing with the Date of Validity mentioned. On production of the approved application the additional pass would be issued by Admission Desk, who would mention the Date of Validity on the Pass itself.

General Guidelines:

Children below the age of 12 may not be allowed to visit patient.

Bedding or bed linen from outside the hospital may not be brought in or used, especially for the patient.

Entry to patients’ room is granted strictly on the basis of showing the Attendant / Visitor Pass.

Attendants will have to vacate the room / bed when their patient is shifted to any critical care area or for a surgery / procedure. The attendants may then wait at the waiting are on the Ground floor. Attendants of ICU patients stay overnight in the 2nd floor.

Please do not bring any valuables (electronic gadgets, jewellery, etc.) to the hospital. The Management of Bloom Fertility & Healthcare shall not bear responsibility for any loss of valuables.

Please do not handover your mobile phone or valuables to any unknown persons or hospital staff.

Attendants in Single, Deluxe Rooms are advised to not leave the room unattended. If you are leaving the room along with the patient for any reason, please inform the Staff Nurse on duty to lock your room.

Use hand sanitizer or wash your hands before and after touching the patient

Please do not sit on the patient’s bed or touch the surgical sites, dressings or any tubes attached to the patient

Please do not come to the hospital for a visit if you are suffering from cough, fever, skin disease, conjunctivitis or any communicable disease.

Please stick to the allocated visiting times, and keep the visit brief.

Do not litter.

Ambulance Service

Bloom Fertility & Healthcare has state-of-the-art ambulances to serve you in times of need – round the clock. Our ambulances are installed with all required equipment such as defibrillator, oxygen, suction, scoop stretcher, spine board, head immobilizer, spencer trolley stretcher and lifesaving drugs. Our ambulances are manned by BLS trained drivers and attendants who are well trained in managing emergencies.

Call us at +91-99626 33312 to book our ambulance.

Area Coverage:

1) North Chennai – up to Thiruvetriyur

2) South Chennai – up to Perangalathur

3) East Chennai – up to Sholinganallur

4) West Chennai – up to Poonamallee

Tariff:

Minimum charge of Rs.1,200 up to 5km. Added charges of Rs. 15 per km for distances above 5 Km

Please note: Bloom Fertility & Healthcare shall not be responsible for technical issues / failure of equipment or breakdown of ambulance, or traffic congestion. Delays due to incorrect location / address shared by the patient is not to be borne by us.

Patients & Visitors

Bloom Healthcare is an NABH (Entry level) certified Multi Speciality Hospital